![]() Contact Spotify, and they will work with you to get you back in.If you cannot access Spotify due to your password or username being changed, there are a few things you should do. What to Do if Your Spotify Username/Password Has Been Changed You have received emails about logins you don't recognize.The most recent music you played doesn't match up with what you remember playing.Your listed email address is different.There is an additional Facebook account connected to your Spotify account.There is music playing that you aren't controlling.You have playlists you didn't add or are missing playlists.Spotify recommends looking out for the following things to see if your account was hacked. How to Tell if Your Spotify Account Was Hacked ![]() They recommend you have a screenshot of your Spotify receipt or bank statements, but ensure it doesn't have your full credit card number, 3-digit code, or expiration date.Contact Spotify, and they can run you through the process of retrieving your lost items.If you can access your account but notice things are missing, there is something you can do.They will collect information from you to prove it is your account and get you reinstated.Unfortunately, if you can't access your account, there isn't anything you can personally do.Once all this is done, you can log back into Spotify and reconnect any apps you desire.Change your Facebook password before reconnecting it to Spotify. If you are connected to Facebook through Spotify, you will need to disconnect from your Facebook account under Social in settings.If you want, you can reconnect them later. Go through and Remove Access on everything. Go over your third-party connections: While you're on the account page, go to Apps to see what is connected to your account.Note that this can take up to an hour to take full effect. ![]()
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